"Price Please" Means a Customer Is Ready to Buy. Answer It Right
"Price please" is the message small businesses get most, and the one most often fumbled. Here is how to turn every price question into a paid order.
If you sell anything online in Ghana, you have received this message hundreds of times: "Price please."
Sometimes it comes with a screenshot. Sometimes it is just "HM?" or "How much". Some sellers find it annoying, because the price is right there in the caption.
But here is the thing: a person asking for the price is not wasting your time. They are telling you they are interested. "Price please" is one of the strongest buying signals you will ever get.
Why "DM for price" quietly loses you sales
Many businesses hide prices on purpose, hoping a DM starts a conversation they can close. It sometimes works. But every extra step loses people:
Some customers assume a hidden price means an expensive one, and move on.
Some send the DM, wait, get busy and forget.
Some ask three sellers at once and buy from whoever replies first.
If your price is fair, showing it is your best salesperson. If you need a conversation, start it with the price, not before it.
The perfect reply to "price please"
A good answer does more than state a number. It removes the next three questions before they are asked. Compare these two replies:
"350."
"Hi Esi! This one is GHS 350. We have sizes 40, 41 and 43 in stock. Delivery within Accra is GHS 30 and arrives tomorrow. Shall I send you a payment link?"
The second reply answers price, availability, size, delivery and the next step in one message. It turns a question into an order.
Here is the formula:
Greet them by name if you can see it.
Give the exact price in cedis, including any options.
Confirm what is available: sizes, colours, quantity.
Explain delivery cost and timing, or pickup.
Offer the next step: a payment link or a booking time.
Speed matters more than perfection
The best reply in the world loses to a decent reply that came first. Customers who type "price please" are often asking several sellers at the same time. The first clear answer usually wins.
Never quote the wrong price again
When you answer from memory, mistakes creep in. You quote last month's price, or forget a size sold out yesterday. A Kixara-powered website keeps your catalogue, prices and stock in one place, and that same information powers your replies.
With Kixara's smart assistant on WhatsApp and Instagram, every "price please" gets an instant, accurate answer from your real store, with the options, delivery fee and a payment link included. If something is out of stock, it says so instead of promising what you cannot deliver.
From "price please" to "paid"
The real goal is not to answer the question. It is to move the customer to the next step while they are still excited. Make paying one tap away: a secure link for mobile money or card is easier than "send to this number and screenshot it".
That last part matters more than most sellers realise. We wrote a whole guide on it: why "I have paid" screenshots can cost you money.
Quick checklist
Show prices on your posts and your website.
Answer "price please" in one complete message.
Reply fast, even after hours.
Always end with a clear next step.
Every "price please" is someone raising their hand. Let Kixara help you answer every single one.
